Refund & Return Policy

Style Exchange Policy

  • To initiate a style exchange, the product must be returned by the customer within next day of receiving it. The tracking details should be shared within two days of order receipt.
  • The product must be unused, with all original tags intact, and without any damage.
  • Your replacement product will be shipped only after we receive and inspect your initial order.
  • Please note that shipping charges for the replacement product must be paid again.

Return Policy

  • To initiate a return, the product must be returned by the customer within two day of receiving it. The tracking details should be shared with us within three days of receiving the order. Failed to do so Returns will not be accepted.
  • The product must be unused, with all original tags intact, and free from any damage.

Refunds will be issued within 7 days as store credit to be used within two months. After which it will be expired. 

To start a return, you can contact us at info.sidaraa@gmail.com.

or DM in instagram (@sidaraathreads).

Please note that returns will need to be sent to the following address: 6-2/50, Karnam Arumugam St., Elampillai, Salem-637502. Ph - 9787544556If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at info.sidaraa@gmail.com.

Damages or Issues

     Please inspect your order upon receiving and contact us immediately on the same         day of receiving. If the item is defective, damaged or if you receive the wrong item,         contact us on instagram (@sidaraathreads).

Exceptions / non-returnable items 


      1) Feeding or any other customized orders/products we do not accept returns or exchange

      2)Unfortunately, we cannot accept returns or exchanges for on sale items.